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COVID-19 Internet Resources
RSU 19
Thursday, March 26, 2020

COVID-19 Internet Access Guidance for Families without Internet

If your family qualifies for free and reduced lunch:

  • OTT/Otelco is providing free home internet access for 60 days for PK-12 students who qualify under the National School Lunch Program for free or reduced meals.

  • To request this service, complete the form on Otelco’s website or call OTT/Otelco at 1-833-OTELCO1.

If you have a PK-12 student or teacher in your household:

  • Spectrum is providing free home internet and WiFi for 60 days for any household with a PK-12 student or teacher that has not subscribed to Spectrum internet in the last 30 days.

  • To request this service, call Spectrum at 1-855-243-8892.

If you currently have Verizon Wireless as a cell phone service provider:

  • Verizon is offering 15GB additional Mobile Hotspot data to nearly all plans, to be used between 3/25/20-4/30/20.

  • Please refer here to learn more.

If you currently have T-Mobile as a cell phone service provider:

  • All T-Mobile customers as of March 13, 2020 who have plans with data will automatically have unlimited smartphone data through May 13 (excluding roaming). No action required.

  • T-Mobile postpaid and Metro customers on plans with HotSpot data can add 20GB (10 GB / month for two months) of Smartphone Mobile HotSpot at no extra charge. (excludes Prepaid T-Mobile Connect)

  • Please refer here to learn more

If you currently have Sprint as a cell phone service provider:

  • Current customers can receive unlimited data for 60 days with metered data plans.

  • They are providing 20GB of Mobile Hotspot data free to customers with hotspot-capable devices.

  • Please refer here to learn more

Study from car initiative:

  • Many school districts in Maine are providing internet access from the parking lot. School districts have created guests networks that can be accessed from the parking lot.

  • Please refer here to learn more

If you are concerned about being able to make internet payments during this pandemic:

  • The Federal Communications Commission (FCC) has issued guidance for providers limiting or eliminating service termination, late fees, and other access supports.

Read full guidelines here.